Manage a Challenging Staff at Your Practice Using These Guidelines
When it comes to being in a leadership position how you manage your staff is of the utmost importance. Along with the power you also have to remember that the performance of your staff is ultimately your responsibility and a reflection of your leadership skills. This can be a challenge at time when some of your staff is hard to work with or have trouble getting along with their colleagues. The good news is that by following a few simple guidelines you can handle most issues and mold your staff into a team that you can be proud of.
How you communicate with your staff is a big deal. If you show rudeness or a disregard for them you’ll create disgruntled employees who will likely begin to undermine your goals. To communicate respectfully with your staff, always schedule a one on one meeting with an individual when you need to talk to them about something important or sensitive information. When it comes to criticism always make sure that you combine it with compliments on what they are doing right. Above all else, never undermine your staff by talking down to them either in private or around others.
Balancing Your Management Style
Being too lenient or too forceful with your staff can result in either employees who don’t’ take their job seriously or a high turn-over rate. Finding the right balance will take some time and close monitoring of how your staff responses to your orders. The goal here is to find a management style that encourages everyone to do their best and do a good job for the company without making them feel like they’re walking on eggshells or that their job security is threatened. Also remember that asking for your staff’s input on these issues is a good idea as well.
One of the biggest challenges of managing a staff is to optimize their work output without bruising egos or making those with seniority feel insulted. The fact is that some individuals are better at certain tasks than others but aren’t always assigned these tasks due to issues of seniority and whatnot. As a manager it is your duty to put aside such matters and ensure that the best person for the task is preforming it regardless of petty issues as this. If an employee feels as though they’ve been snubbed, take them aside, explain your decision to them, and let them know how they can earn the position they desire.
Delegating and Empowerment
One of the best strategies as manager to getting the most out of your staff consistently is to delegate tasks and empower certain individuals to make decisions autonomously. This tends to have the effect of getting your staff to feel more invested in the business because they are better able to recognize the impact that they are having on it. It also frees up much of your time as you are no longer having to micromanage things such as specific employee tasks.
Resolving conflicts between staff members is never a pleasant experience but will always be a necessary one. Just standing back and allowing feuds to build and run their course is a great way to undermine your business and lose good employees. The trick is to catch mounting problems early and help your staff to work them out without playing favorites or taking sides needlessly. Do be aware that in some cases one staff member may be wrong and another may be right and you will need to act accordingly.
Communicating with Your Peers
Being a manager can be a very isolating job as you’ll be a step above your staff in the hierarchy of the business. To combat this issue and the fact that such isolation can begin to skew your decision making skills, make sure that you take the time to associate and interact with other management personable who are on your level. This will give you a lot of insight into different management styles and what tends to work best in various situations. Also don’t be afraid to approach your superior in the hierarchic and talk to him/her about any issues you may be having in regards to managing your staff.
Challenging the Status-Quo
One of the most difficult things to do for any manager is to challenge the status-quo at the work place. This can be particularly abrasive if you are new on the job as many of your staff may think you’re just changing things for the sake of doing so. A good way to combat this is to start with very small changes and gradually work your way up to the point that you are making larger changes to the workplace. This can really help ease long time staff members into new routines and procedures.
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